LEGAL · UNITED STATES
Privacy Policy
Finanzcleaner LLC · finanzcleaner.com · Applies to U.S. users only
Who We Are
Finanzcleaner LLC operates finanzcleaner.com and provides financial analysis and advisory referral services in the United States. This Privacy Policy applies exclusively to U.S. users of finanzcleaner.com. For European users (finanzcleaner.de / .at / .ch), the GDPR-compliant Datenschutzerklärung applies instead. Contact: privacy@finanzcleaner.com
Information We Collect
2.1 Information You Provide
– Name, email address, phone number (from contact or application forms) – Financial documents you upload for analysis (insurance policies, loan statements, retirement account summaries) – Responses to intake questionnaires – Payment information (processed by Stripe — we do not store card numbers)
2.2 Information Collected Automatically
– IP address, browser type, device type – Pages visited, time on page, referral URLs – Cookies and similar tracking technologies (see Section 6)
How We Use Your Information
We use the information we collect to: – Deliver the services you purchased (analysis, reports, advisor referrals) – Communicate with you about your service and account – Process payments via our payment processor (Stripe) – Improve our platform, tools, and content – Comply with applicable legal obligations We do not use your financial documents for marketing purposes or share them with third parties beyond what is necessary to deliver your service.
How We Share Your Information
We do not sell your personal information. We may share it only in the following circumstances: Certified Partners: If you are referred to or work with a Certified Partner, we share the relevant service information with that partner so they can deliver advisory services. Partners are contractually bound to confidentiality. Service Providers: We use trusted third-party vendors (e.g., Stripe for payments, email delivery services) who process data only on our behalf and under strict data processing agreements. Legal Requirements: We may disclose information if required by law, court order, or to protect the safety and rights of our users and company.
California Privacy Rights (CCPA)
California residents have the following rights under the California Consumer Privacy Act (CCPA): Right to Know: You may request a disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months. Right to Delete: You may request that we delete personal information we have collected, subject to certain exceptions. Right to Opt-Out: We do not sell personal information. If this changes, you will have the right to opt-out. Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights. To submit a request, email privacy@finanzcleaner.com with the subject line "California Privacy Request." We will respond within 45 days.
Cookies & Tracking
We use essential cookies required for the website to function (e.g., session management). We also use analytics tools to understand how users navigate our site. You may disable cookies in your browser settings. Disabling cookies may affect the functionality of some parts of the site. We do not use cookies for targeted advertising.
Data Security
We implement industry-standard security measures including TLS encryption for data in transit, access controls, and regular security reviews. Financial documents submitted for analysis are stored in encrypted form and deleted after service delivery unless you request otherwise. No method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information to the best of our ability.
Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Typically: – Service-related data: retained for 3 years after service completion – Financial documents: deleted within 90 days of report delivery unless retention is requested – Payment records: retained as required by tax and accounting law (typically 7 years) You may request earlier deletion by contacting privacy@finanzcleaner.com.
Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately at privacy@finanzcleaner.com and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date will be updated accordingly. For material changes, we will notify existing users by email. Continued use of our services after notice of changes constitutes acceptance of the updated policy. Effective Date: May 2026
This Privacy Policy applies to finanzcleaner.com (U.S. operations) only. European privacy rights (GDPR) are covered under the Datenschutzerklärung at finanzcleaner.de/datenschutz.